❓️ If You Can't Download Documents from SpeedVisa

When you click a download link in SpeedVisa but nothing happens, the issue may be caused by your browser blocking pop-up windows.

SpeedVisa opens some documents in a new window or tab to start the download. If your browser blocks pop-ups, this won’t work properly.

 

✅ How to Allow Pop-Ups in Your Browser

Please check your browser settings to allow pop-ups for SpeedVisa.

Since we don't know your specific device or browser, here are general instructions for major browsers:

 

🖥️ Google Chrome (PC & Android)

1. Open the SpeedVisa page

2. Click the lock icon (🔒) in the address bar

3. Click "Site settings"

4. Find "Pop-ups and redirects" and set it to Allow

Or:

1. Go to Chrome Settings

2. Navigate to "Privacy and security" → "Site settings"

3. Select "Pop-ups and redirects"

4. Add https://app.speedvisa.jp to the Allow list

 

📱 Safari (iPhone / Mac)

• iPhone:
  Go to iPhone Settings app → Safari → Turn off "Block Pop-ups"

• Mac:
  Open Safari → Go to Settings (or Preferences) → Websites → Pop-up Windows
  Set SpeedVisa to Allow

 

🌐 Microsoft Edge (PC & Mobile)

On PC:

1. Open the SpeedVisa page

2. Click the lock icon (🔒) in the address bar

3. Click "Permissions" or "Site permissions"

4. Find "Pop-ups and redirects" and set it to Allow

Or:

1. Go to Edge Settings

2. Navigate to "Cookies and site permissions"

3. Click "Pop-ups and redirects"

4. Add https://s-visa.com to the Allow section

On Mobile:

1. Open the Edge app

2. Tap the "..." (menu) → Settings

3. Tap "Site permissions"

4. Go to "Pop-ups and redirects"

5. Turn off "Block", or make sure it's set to Allow

 

🔄 If You Still Have Issues

Please let us know:

• Whether you're using a PC or smartphone

• The browser name (e.g., Chrome, Safari, Edge)

We’ll guide you more specifically based on that information.