❓️ How to Replace a Document File After Submission

Question:

I accidentally uploaded the wrong file to the document folder and pressed "Submit." Now I need to replace it, but the "Submit" button is grayed out. What should I do?

Answer:

Once you have submitted a file in SpeedVisa and wish to replace it, you will need to request assistance from your school to make any changes.

Steps to Take:

1. Contact Your School: Reach out directly to your school's administrative office in Japan. Inform them that you need to replace an uploaded file.
2. Specific Request: Ask them to update the status of the submission to "Rejected." This action will reopen the submission and allow you to upload the correct file.
   • What to Say: "I’d like to replace the file I uploaded in the [folder name]. Could you please change the status to ‘Rejected’ so I can make the necessary changes?"

Alternative Contact Method:

• Use SpeedVisa Messenger: If you're already in communication with your school via the SpeedVisa messaging system, you can also send this request through it.

Screenshot Examples: