✅ Recommended Environment

SpeedVisa recommends the following environment.

PC

■ Windows

OS: Latest version

Web browser: Microsoft Edge latest version, Google Chrome latest version

 ⚠️ Support for Internet Explorer 11 ended on September 17, 2021. There is no support for Internet Explorer (IE) mode for Microsoft Edge either.

■ Macintosh

OS: Latest version

Web browser: Microsoft Edge latest version, Google Chrome latest version

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Smart Phone

■ iPhone / iPad

iOS: latest version

Web browser: Safari latest version

■ Android

Web browser: Google Chrome latest version

⚠️ When using SpeedVisa from a smartphone, open it directly with a browser such as Google Chrome or Safari, not with a web browser within the standard iPhone mail app, Gmail app etc. Embedded browsers are not supported and may not work properly.

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About support outside the recommended environment

• If you are using the service with unsupported hardware or software, you may experience problems such as image corruption or file upload issues. Some functions may not be available.
• Issues caused by accessing from other unsupported device are not covered by support / repair.
• Please update your OS and browser to the latest version.
• The following issues are not covered by support even in the recommended environment.
  • Problems caused by network environment or browser plugins.
  • Problems caused by specific hardware (printers, USB memory, etc.)
• If you are using a previous Windows 7 or expansion software that does not support UTF-8, the file name of the downloaded data may be corrupted.